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A/ How do I change my password?

You can change your password by clicking on the "I forgot my password" link in the login screen.

B/ How can I checkout as a guest?

If you are a new user you will need to create an account and login before you can place an order.

C/ How can I place an international order?

For UE countries, it is possible to order on the site.

For other countries, please contact us :

D/ How to get the invoice ?

You can get your invoice on the site.
To do this, sign in with your username and password.

E/ I can't find the product I need. How can I place an order?

If you can't find the product you are looking for please contact BAG Customer Service Representative at 01 34 67 87 90 or